CUSTOMER SERVICES

Security Policy and Payment Methods

1. All payments are securely processed through PayPal. PayPal accepts the following major credit cards: Visa, Discover, MasterCard, American Express, and also accepts echecks. Please be aware that you DO NOT have to register or sign-up with PayPal in order to make a purchase successfully.

PRIVACY POLICY

What information do we collect?

1. We collect information from you when you register with our site, and place and order.

2. As part of your ordering process, a customer’s email address, name, shipping and billing address, phone number, and Debit/Credit Card information.

How do we use the information collected?

1. Information collected is  for the purpose of processing your order and notifying you of the status of your order. We will not sell your personal information for surveys, spam, or any other third party. We do not share or sell your information with organizations, private parties, or individuals.

How to Place an Order:

Placing an order is very simple with PayPal. 

YOU DO NOT HAVE TO SIGN UP OR REGISTER WITH PAYPAL TO MAKE A PURCHASE SUCCESSFULLY

1.     Choose which product you would like to purchase and click BUY NOW.

2.     Then you will have the option to check out without or with a PayPal        account. 

3.     If you DO NOT have a PayPal account simply click “Check Out”
4.     If you do have a PayPal account and would like to check out with using it, then simply click “Check Out with PayPal” and then “Log In” to your PayPal account to proceed. 

  • Enter the billing and shipping Information.
  • Review your payment information and click on "Pay Now".
  • Check out complete. Receive your order confirmation through your email.
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    Tracking Orders 
    Upon shipment we will send you an email with your tracking number. With your tracking number, you can easily check the progress of your package.

    Shipping & Delivery

    All packages are shipped with The United States Postal Service®. Packages are delivered within 2 to 3 business days. Orders shipped within the Atlanta area are delivered within one business day.

    Still need assistance? No problem. Give us a call and we will be more than happy to help you with your online check out or take your order by phone. 

    Customer Service: (404) 919.4451
    THE GUD STUFF RETURN POLICY
    We offer a 100% satisfaction promise on THE GUD STUFF ORGANIC WHIPPED SHEA BUTTER. We are so sure you will love it, or your money back. If you are not 100% content with your purchase, simply return the Shea Butter within 30 days from the day you received your order with the receipt of purchase and we will happily refund your money including the cost of shipping
    Mail Returns To

    The Gud Stuff
    3645 Marketplace Blvd 130-157
    East Point, GA 30344

    Email: customerservice@thegudstuff.com 

    Call Us: (404) 919- 4451

    Hours: Mon-Fri 9am-6pm EST Sat-Sun 10am -5pm

    Please feel free to contact us with any questions or comments!

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